Refund policy

Last updated: June 2026

At BrewDripSip, your satisfaction matters just as much as the animals we help support. Every bag of coffee is freshly roasted to order, and we proudly stand behind the quality of every product we sell.

⭐ 100% Satisfaction Guarantee

If your purchase doesn't meet your expectations for any reason, simply contact us within 30 days of receiving your order and we'll make it right.

Depending on the situation, we may offer:

  • A full refund to your original payment method; or

  • A free replacement bag at no additional cost.

No returns required.
No complicated process.
Your satisfaction is our priority.

✅ Eligibility

Our guarantee applies to all BrewDripSip coffee products, including situations where:

  • You received the wrong product;

  • Your order arrived damaged or defective;

  • Your shipment was lost or significantly delayed;

  • You were dissatisfied with the taste or quality; or

  • You simply changed your mind.

All BrewDripSip coffee products are covered under our 100% Satisfaction Guarantee.

📩 How to Request a Refund or Replacement

To request a refund or replacement, please contact us at:

📧 support@brewdripsip.com

Please include:

  • Your name

  • Order number

  • A brief description of the issue (optional, but helpful)

We typically respond within 24–48 hours.

💳 Refund Processing

If a refund is approved:

  • Refunds are issued to the original payment method used at checkout.

  • Depending on your financial institution, refunds may take 3–5 business days to appear.

⏳ Late or Missing Refunds

If you have not received your refund after 5 business days, please:

  1. Check your bank account again;

  2. Contact your credit card company, as processing times may vary;

  3. Contact your bank for additional information.

If you still need assistance, please contact us and we'll be happy to help.

📧 support@brewdripsip.com

🎁 Non-Refundable Items

At this time, all BrewDripSip coffee products are eligible for refunds under our Satisfaction Guarantee.

The following items are not refundable:

  • Gift cards

🔄 Exchanges & Replacements

We gladly provide free replacements for orders that are:

  • Damaged during shipping;

  • Incorrectly fulfilled; or

  • Unsatisfactory for any reason.

Simply contact us and we'll work to resolve the issue promptly.

💛 Supporting Animal Welfare

Every BrewDripSip purchase helps support animal welfare initiatives and rescue organizations.

Thank you for choosing BrewDripSip and helping make a difference—one cup at a time.

📬 Contact Us

If you have any questions regarding this policy, please contact us:

📧 support@brewdripsip.com
🌐 brewdripsip.com